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"Disney at Work" Magic Kingdom

"Disney at Work" Magic Kingdom
  • #: 8654
  • Price: $4.99 In Apple Store
  • Category: Books
  • Updated: 2009-06-27
  • Current Version: 1.0
  • 1.0
  • Size: 35.50 MB
  • Language: English
  • Seller: TimeStream Software, LLC
  • Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 2.1 or later
  • © 2009 Performance Journeys
  •  Add to Favorite apps

 

Description

Developed and brought to you by Performance Journeys.NEW! "DISNEY AT WORK™" ON YOUR IPHONE AND IPOD TOUCH! Now learn the best-in-business insights employed by Disney in leadership, customer service, creativity and more and bring them to….. Read more

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Customer reviews

Rated 5/5 based on 3 customer reviews.

 

5/5 stars
Useful for any customer centered business.

:
I own a small software company and recently just launched our first commercial product. How my company engages and supports our customer is vital! What attracted me to "Disney At Work", is the idea we need to start out with the attitude and execution of great customer care, taking us a long way towards a happier customer and who will vouch for our products. Just one example, "Disney At Work" demonstrates how to forecast and look beyond just what is directly in front of us, and allow us to head off a situation before it becomes a real problem.

5/5 stars
A graduate course in customer service!

:
This fun little app is packed with great stories from the Disney legacy. The author, whose workshops I have attended, does a great job of drawing business lessons from each "stop" in the Magic Kingdom. There are hundreds—each holds a nugget or two about how to deliver wow to your customers. The questions at the end of each module helped me apply the Disney lesson to my business. Not clear if there is a preferred order to the lessons; I just wandered around the Kingdom and got a lot of great ideas.

5/5 stars
The Standards That Make Disney So Good

:
By taking you behind the scenes to see how Disney and company develops its "excellence," this app gives a real feel for what you can do in your own situation to improve customer service, accountability, and foresight while also having more fun at work. Questions at the end of each chapter give you powerful tools for transforming your organization. The set-up and operation are very intuitive. Release 1.0 worked perfectly for me; not always the case. Hopefully the next release will have some animation.

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